Optimising the use of available technological advancement, the school maintains connect between the admins and the parents. The school website is regularly updated with the major happenings in the school, the SMS facility is employed for notifying the attendance of the ward. St. Raphael's assures time efficiency with the convenience of Online Fee Payment and Online Admission.

The school believes in maintaining harmony with its stakeholders and utilizing feedback to improve its current amenities, for which the Parents-Teachers Meet is held at regular intervals and parents, can also share their concerns on the Feedback Portal facility available on the school website.